Computer Support

Computer Support - for any technical issues you need help with

University Wifi and Wired Connections 

With a working netid and password please connect to “Yale Secure.” 

If the connection fails, run the wifi configuration utility located

All other instructions for alternative wifi connections visit

Wired network connections available upon request.

University Email Systems - portal to web based email and client based support instructions

University Computer System Status - ITS Systems Status Page

Computer Software Portal - links for downloading applications and utilities

Microsoft Software is available to download from and and the Azure for Education portal.

A site license for ANTI-VIRUS software is available upon request for all members of the department including their home or off site machines. 

File Backup

Crash Plan Backup software information ​

VPN Access

To get VPN software visit  This will allow you to access Yale resources from anywhere in the world.

Large File Transfer

If you are sending files larger than 10mb please use   Users in and outside the university can use this tool.

Depreciated as of 6-2020: File Access 

Access file/print shares from PC, Mac, Linux   

To access the shares from windows, click start -> run -> type \servername\sharename

to access the shares from mac osx, under “Connect to Server” use the address: smb://servername/sharename

to access the shares from linux, log in to your account with your netid, issue the command smbclient

smbclient -k //servername/sharename


smbclient //servername/sharename -U netid -W Yale -> hit enter -> enter password

Printing How To

To use the main hallway printers, visit

Click on Blueprint and then do both the Client and Queue setup.

See the department secretary in KGL 303 with your University ID to have it activated.   

Password protecting a department web page on the web server “Earth”.


1 ) my webpage is I want to password protect this folder

2) this is what you have to do to make the folder secret. Every folder must have an index.html file, Type the line below, this will make your html file appear as a file that can be read by the password software.

ln -s index.html index.php 

3) In /home/user/html/secret you will create a file called “.htaccess” Notice the leading “.” In the filename, this is important Use-your-favorite-editor .htaccess 

you will have 2 choices to what you can do with this file. 

Choice A allows only people with certain netid’s into you secret web page folder, Add the 2 lines below into the .htaccess file 

AuthType CAS
Require user netid1 netid2 netid3 etc.. 

Choice B allows anyone with a netid into your secret web page. Add the 2 lines below into the .htaccess file 

AuthType CAS
Require valid-user 

4) open up firefox or internet explorer and goto it should ask you for your netid and password. 

Other computing information

Yale ITS support

MATLAB goto login with your Yale email address and then you will be emailed the key.

GMT Data Companion and SRTM Data companion are located on the server Monsoon in the /spare2 directory. If you need access to this please

Cloud Storage

Box Cloud storage (50GB of backed up online storage)  for all members of the university with a netid and password.

What is it?

Direct access

Department Logos and Posters

Download images from this page.